Useful Information:

Our Cool Bali Villas team

Gusti, Kadek, Dewi and Arie, will be looking after you during your stay. They make up our housekeeping team.

Wi is our manager.

The team will come in daily to make your beds and tidy up. We usually change linen and towels every three days. Do let us know if you require this more often.

You are welcome to take the pool towels to the beach.

Please let Wi know what time you would like them to come in. If you would prefer an uninterrupted day please also let him know.

Wi will be on hand should you need any assistance.

If you are up early you might meet Swarno, our pool man who comes twice a week to service the swimming pool.

Ketut our gardener, usually comes with our housekeeping team.

Villa Vitals

Villa Palm Putri has four spacious bedrooms. Each bedroom has a ceiling fan, air-conditioning and en-suite bathroom with hot water. All bedrooms have a safety box for valuables. Tap water is safe to use for brushing your teeth.

Please turn off the air-conditioning when you go out.

The kitchen has a chilled water dispenser for drinking water. The team will re-stock the water gallons.

The stove is connected to a gas bottle. If the gas bottle runs out please let the team know and they will replace it.

Recycling & Rubbish

There are two recycling bins in the garage. Green is for paper only. Burgundy for tins, bottles and plastic. Please only put washed or rinsed items in here. All other rubbish put in the ktichen or room bins.

Villa Tech

We try to make using our Villa easier using technology.

TV’s

Indoor TV’s turn on with the remote

Outdoor TV press the power button, bottom left.

Navigate using the black remote
Press the ← button to return to the channel list.
Use the arrow keys to select a channel of your choice and press the centre button to make a selection.

Google speakers

The lounge, Gazebo & Office/Bedroom all have google speakers.

Simply say HEY GOOGLE and wait for the four coloured lights to show.

Try saying “play Elton John” or “set an alarm” or “turn the volume down”

Additional Services

Laundry

Our team can take your personal laundry to the local laundry service. They will return it with the invoice. This service is inexpensive and usually takes one day.

Babysitting

This can be arranged on request.

Massage in the Villa

Please ask Wi to book this for you.

Getting Around

You’ll find a very handy app called GOJEK and another one called GRAB

You can order a motorbike, taxi or regular car.

Also handy for food and other deliveries.

BlueBird Taxi’s also have a handy app

Rentals – Car, Motorbike or bicycle

Wi can assist you with rentals.

If you plan on renting a car or motorbike please make sure you have an international driving licence. The old grey paper style.

Please also ensure that your travel insurance covers you in case of an accident.

Day Trips and Airport transfers

Kadek “smile” is our trusted driver. He has looked after our guests since 2011.

He has an APV that can seat 4 adults and 2 children for a tour. Or 4 with luggage for an airport drop off.

If you need a larger vehicle he can hire one. He’ll just need two days notice.

Depending on what you would like to see he can tailor a tour to suit your needs. Just message him for options and pricing.

Going on a shopping tour, he’s very handy to store your bags whilst you shop until you drop!

His number is +62 813-3897-9383

Groceries

On Jl Danau Tamblingan & Jl Cemara you’ll find Popular grocery store & Artsedana (previously known as Hardys)

Popular has a good selection of fresh fruit, vegetables, milk, yoghurt and cheese.

The Pantry has a delicatessen and fresh meat and vegetables.

Daily Baguette has crossants, bread, pastries, quiches and cakes.

The largest is Grand Lucky on Jl Bypass.

Meals in the Villa

Our team can provide a delicious breakfast in the Villa.

Here is the link to our menu. The price is 100,000IDR. No charge for children under the age of 7 years.

Please book by 10am the day prior.

Enjoy a night in and sample some local homecooked delights.

The girls will discuss a menu, shop (you pay for ingredients) cook and wash up. They charge 300,000 IDR for this service (not per person).

Bring your notebook and learn some recipies for you to try at home. Corn fritters are one of our favourites.

Please book by 10am the day prior.

Restaurant Recommendations

There is a huge selection of restaurants to suit all budgets and tastes……. You can almost eat around the globe!

You can find traditional Indonesian buffets and restaurants with toes-in-the-sand dining experiences.

Click here to discover some of our favourites in Sanur.

Things to do in Sanur

Sanur with it’s awesome 10km stetch of white sand beach is the perfect place to relax and unwind.

The options are endless from walking, cycling, kite surfing , free yoga, massage & spa treatments, cooking classes, batik making, silver jewellery classes …the perfect opportunity to try something new.

Click here to find out more